Hackensack Meridian Health joins forces with K Health to offer 24/7 access to doctors.
Hackensack Meridian Health is launching a 24/7 virtual care service.
Telehealth expanded exponentially during the coronavirus pandemic, and telehealth visits remain high compared to pre-pandemic levels. Having 24/7 telehealth services is relatively rare, but this health system is working to change that.
Hackensack Meridian Health has launched HMH 24/7, a 24/7 virtual care service, in a partnership with K Health.
"K Health, which is providing the app for HMH 24/7, is now a part of our medical group," says Daniel Varga, MD, chief physician executive for Hackensack Meridian Health. "So, HMH 24/7 is the doctors that K Health convenes, and they are part of our employed medical group."
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Christopher Cheney is the CMO editor at HealthLeaders.
KEY TAKEAWAYS
Hackensack Meridian Health's standard telehealth visits are not offered after 4 p.m. and are not available during weekends.
A key advantage of the new 24/7 telehealth service will be the ability to offer "bridge visits" between hospital or emergency department discharge and appointments with primary care physicians.
The new 24/7 telehealth service can connect patients to primary care through a seamless integration of virtual and in-person care.